Competitive accommodating compromising collaborating and avoidance
“Conflict situations” are those in which the concerns of two people appear to be incompatible.In such situations, we can describe an individual’s behavior along two dimensions: (1) assertiveness, the extent to which the person attempts to satisfy his own concerns, and (2) cooperativeness, the extent to which the person attempts to satisfy the other person’s concerns.
More than 8,000,000 copies of the TKI have been published since 1974.
Besides its native English language, the TKI is also available in several other languges: Spanish (European and Latin American), French, Portuguese (Brazilian), Danish, Dutch, Swedish, Japanese, Russian, German, Italian, and Chinese (traditional and simplified).
The TKI is designed to measure a person’s behavior in conflict situations.
Competitive (win-lose): Assert your interests and position with no concern for other parties'.
Use this approach when there's a need to: 1) make unpopular decisions, 2) stand up for vital issues, or 3) protect yourself.The grid provides guidelines to help you determine what to do in various situations.